The Mindjet Blog

Archive for June, 2008

Mindjet’s Home for Customer Service and Support

Jun 26

Posted by Gaelen O'Connell in Mindjet

Mindjet’s customer service and support team has a new home on Mindjet.com, which will soon replace (entirely) the email addresses being used for customer’s needs. The customer service and support page is up and running now and can be your place to tackle any of the following:

  • Support Programs & Information: Support Program Options, Maintenance and Support Plans, Free Customer Support   
  • Online Support Resources: Product Registration, Live Support, Product Lifecycle Information, User Forum, Knowledge Base
  • Customer Support & Service Announcements: Online Support, Product System Requirements, Product Release Notes, Service Pack updates and Upgrade information.

- The Mindjet Team

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Free Mind Mapping Webinar with Jamie Nast & Chuck Frey on July 22

Jun 25

Posted by Gaelen O'Connell in Mindjet

Mind Mapping experts, Jamie Nast and Chuck Frey, will be hosting a webinar with VizThink on July 22nd that we’d love the Mindjet community to help support.

Here’s just a sample of topics to be covered in the webinar:

  • How mind mapping has and will continue to evolve
  • How idea mapping, concept mapping, and diagramming relate to mind mapping. 
  • The most interesting uses of mind mapping
  • New features available within computer and web-based mapping applications
  • How to get started with mapping, if you’ve never done it before
  • Q&A session to answer your burning questions

    • Details:

    July 22nd

    8am Pacific/11am Eastern/4pm British Summer Time/5pm Central European Summer Time

    Technology Requirements: You will need both an Internet and Phone connection, detailed instructions will be provided in a confirmation e-mail.  Some numbers will be long distance, so we incourage you to use Skype or other IP Telephony to connect to the call using any of the numbers provided in the e-mail.

    How to Register:

    https://www1.gotomeeting.com/register/305105208

    And as a reminder- Don’t forget to enter VizThink’s most creative use of mind mapping contest here.

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    A look at the new Mindjet Website: Locations of Helpful Resources

    Jun 23

    Posted by Gaelen O'Connell in MindManager, Mindjet, Tips n' Tricks

    Have you gotten a chance to explore the new Mindjet website yet? I wanted to give you a "cheat sheet" of the locations for resources you might find helpful.

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    Mindjet Sponsored VizThink Contest: Share your most creative use of mind mapping software

    Jun 20

    Posted by Gaelen O'Connell in MindManager, MindManager for Mac, Mindjet

    Do you think you have the most creative use for mind mapping software? Share it on the VizThink blog and you can win a free copy of MindManager 7 (Pro or Mac, your choice). It’s simple to enter, just click here to visit the VizThink blog to read the brief instructions. In summary, an entry requires you to post examples on your own blog or to post your most creative maps on Flickr and to tag it properly for identification by VizThink. VizThink is also announcing a mind mapping webinar within the next week with a prize drawing for all who attend. The VizThink blog will have the latest updates.

    Good luck!

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    Mindjet Launches SAAS offering, Mindjet Connect, a New Way to Visually Engage with Information, Ideas and People

    Jun 17

    Posted by Gaelen O'Connell in MindManager, Mindjet

    We’re thrilled today to announce Mindjet Connect, Mindjet’s new SAAS platform that extends the capabilities of MindManager Pro 7 and enables individuals to visually tie together all the ideas, information, and team members related to any project or plan. Mindjet Connect is a hosted software-as-a-service offering that delivers three levels of functionality: the core MindManager mind mapping application; secure online workspaces where teams can co-create and edit maps simultaneously, as well as store and edit any kind of file; and unified communications tools like instant meetings, messaging and whiteboards…

    A BIG thanks to YOU, our loyal and passionate customers, for your support! Click here for more information on Mindjet Connect. If you’re a blogger or member of the press who’d like to cover Mindjet Connect, visit our Media Center for resources of interest.

    The Customer Advocacy team can be reached at: customeradvocacy@mindjet.com. Any media inquiries can be sent to: media@mindjet.com.

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    Explore the Features/Functionalities of the MindManager Ning.com User Group

    Jun 16

    Posted by Gaelen O'Connell in MindManager, Mindjet, Tips n' Tricks

    We’re proud to announce, today, that the MindManager user group on Ning.com has surpassed 900 members! A special thanks goes out to the group’s founder, CJ Cornell, for his ongoing support.

    In celebration of this, I wanted to remind everyone of the rich features and functionalities within this Ning.com user group. Aside from the profile creation and message board features, the user group allows you to:

    1. Post and view YouTube videos from visual mapping webinars, demos and events
    2. Post and view feeds from visual mapping blogs
    3. Join special interest groups, like "MindManager & Microsoft Office" or "MindManager and Personal Productivity"
    4. Post upcoming MindManager-related events you’re hosting or supporting – from webinars to trainings to conferences etc.

    If you’re not already a member of this interactive user group, you can sign up for free by clicking here.

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    Managing Tasks- How DO You Do It?

    Jun 3

    Posted by Gaelen O'Connell in Mindjet

    Rob Bushway, of the GottaBeMobile blog, is asking customers to share their tips and tricks for how they manage their personal and work tasks. In this day and age of information overload, how do you manage to do it all? How do you best utilize MindManager for staying on top of things?

    Sound off here.

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